All Systems Operational

Updated a few seconds ago

Welcome to Genome system status! If you have any questions or need an assistance, please contact us at support@genome.eu

My Genome portal




Operational


Bank Transfer




Operational


Reports and Statistics




Operational


Notification Service




Operational


PSD2 Dedicated interface




Operational


Gateway API




Operational


Core




Operational


Genome.eu web site




Operational


Card transactions




Operational


Cards ordering and delivery




Operational


Android application




Operational


IOS application




Operational


Client verification




Operational


Metrics

API Uptime

100.00%




API Response Time

361.64ms




MY Portal Uptime

100.00%




MY Portal Response Time

443.24ms




Genome.eu site uptime

100.00%




Genome.eu Response Time

373.80ms




PSD2 Dedicated interface Uptime

100.00%




PSD2 Dedicated interface Response Time

582.20ms




API Uptime

100.00%




API Response Time

376.88ms




MY Portal Uptime

100.00%




MY Portal Response Time

429.75ms




Genome.eu site uptime

100.00%




Genome.eu Response Time

360.38ms




PSD2 Dedicated interface Uptime

100.00%




PSD2 Dedicated interface Response Time

517.75ms




API Uptime

100.00%




API Response Time

412.97ms




MY Portal Uptime

99.99%




MY Portal Response Time

478.16ms




Genome.eu site uptime

100.00%




Genome.eu Response Time

405.03ms




PSD2 Dedicated interface Uptime

99.99%




PSD2 Dedicated interface Response Time

576.65ms




History (Last 7 days)

Scheduled Genome maintenancePlanned Maintenance

Description

Dear Client, Please note that scheduled database maintenance will take place on 12 January from 18:00 to 19:00 EET. No disruption to your services is expected during this time, and your operations should continue as usual. If you have any questions or concerns, please feel free to contact us. Kind regards, Genome Team


Components

Bank Transfer, Reports and Statistics, Core, Card transactions, Client verification


Locations

Primary Data Center


Schedule

January 12, 2026 4:00PM - January 12, 2026 5:00PM UTC


January 12, 2026 4:00PM UTC
UPDATE

Dear Client, scheduled maintenance is starting.

January 12, 2026 5:00PM UTC
UPDATE

Dear Client, We're happy to share that maintenance was carried out successfully. Thank you for your attention. Best regards, Genome team
Scheduled Genome maintenancePlanned Maintenance

Description

Dear client, On the 6th of January, from 11:00 to 11:30 EET, there might be disruptions that can temporarily affect your operations at Genome. These might affect the card payments, as well as SEPA payments. During the maintenance time window, you may experience disruptions for up to 5 minutes. Please plan your transactions accordingly to avoid inconvenience. Thank you for your patience! Best regards, Genome team


Components

Bank Transfer, Notification Service, Card transactions


Locations

Primary Data Center


Schedule

January 6, 2026 8:00AM - January 6, 2026 8:00AM UTC


January 6, 2026 9:00AM UTC
UPDATE

Dear Client, scheduled maintenance is starting.

January 6, 2026 9:30AM UTC
UPDATE

Dear Client, We're happy to share that maintenance was carried out successfully and all services have returned to their usual standard. Thank you for your patience. Best regards, Genome team