All Systems Operational

Updated a few seconds ago

Welcome to Genome system status! If you have any questions or need an assistance, please contact us at support@genome.eu

My Genome portal




Operational

Bank Transfer




Operational

Reports and Statistics




Operational

Notification Service




Operational

PSD2 Dedicated interface




Operational

Gateway API




Operational

Core




Operational

Genome.eu web site




Operational

Card transactions




Operational

Cards ordering and delivery




Operational

Android application




Operational

IOS application




Operational

Client verification




Operational

Metrics

API Uptime

100.00%




API Response Time

688.56ms




MY Portal Uptime

100.00%




MY Portal Response Time

885.24ms




Genome.eu site uptime

100.00%




API Uptime

100.00%




API Response Time

658.00ms




MY Portal Uptime

100.00%




MY Portal Response Time

811.88ms




Genome.eu site uptime

100.00%




API Uptime

100.00%




API Response Time

581.45ms




MY Portal Uptime

100.00%




MY Portal Response Time

846.58ms




Genome.eu site uptime

100.00%




History (Last 7 days)

Technical issues with card issuing and PIN/CVV view processService Disruption

Incident Status

Service Disruption


Components

Cards ordering and delivery


Locations

Primary Data Center



December 16, 2024 2:10PM UTC
[Identified] Dear Client, We're having technical issues that might temporarily affect the card issuing and CVV/PIN code view functionalities. Our partner already identified issue and is working on resolving the problem and will update you shortly. Thank you, Genome Team For further updates, please follow the Genome status page.

December 16, 2024 2:38PM UTC
[Resolved] Dear Client, We're happy to share that our partner has confirmed that operations are now back to normal. Following thorough monitoring, services have returned to their usual standard. Thank you for your patience. Best regards, Genome team