All Systems Operational

Updated a few seconds ago

Welcome to Genome system status! If you have any questions or need an assistance, please contact us at support@genome.eu

My Genome portal




Operational

Bank Transfer




Operational

Reports and Statistics




Operational

Notification Service




Operational

PSD2 Dedicated interface




Operational

Gateway API




Operational

Core




Operational

Genome.eu web site




Operational

Card transactions




Operational

Cards ordering and delivery




Operational

Android application




Operational

IOS application




Operational

Client verification




Operational

Metrics

API Uptime

100.00%




API Response Time

559.44ms




MY Portal Uptime

100.00%




MY Portal Response Time

1102.68ms




Genome.eu site uptime

100.00%




API Uptime

100.00%




API Response Time

570.50ms




MY Portal Uptime

88.24%




MY Portal Response Time

1095.13ms




Genome.eu site uptime

100.00%




API Uptime

100.00%




API Response Time

540.29ms




MY Portal Uptime

96.96%




MY Portal Response Time

1048.29ms




Genome.eu site uptime

100.00%




History (Last 7 days)

Outage of SEPA instant incoming and outgoing paymentsService Disruption

Incident Status

Service Disruption


Components

Bank Transfer


Locations

Primary Data Center



October 10, 2024 6:24PM UTC
[Investigating] Dear Client, We are experiencing technical issues that disrupt the work of SEPA Instant transfers. Due to these, you currently cannot receive or send SEPA Instant transfers. Please use regular SEPA credit transfers in order to receive payments. Thank you for your understanding! For further updates, please follow the Genome status page.

October 10, 2024 9:45PM UTC
[Resolved] Dear Client, We're happy to share that our service provider resumed operations back to normal. Following thorough monitoring, services have returned to their usual standard. Thank you for your patience. Best regards, Genome team