All Systems Operational

Updated a few seconds ago

Welcome to Genome system status! If you have any questions or need an assistance, please contact us at support@genome.eu

My Genome portal




Operational

Bank Transfer




Operational

Reports and Statistics




Operational

Notification Service




Operational

PSD2 Dedicated interface




Operational

Gateway API




Operational

Core




Operational

genome.eu corp site




Operational

Card transactions




Operational

Cards ordering and delivery




Operational

API Uptime

100.00%




API Response Time

581.44ms




MY Portal Uptime

100.00%




MY Portal Response Time

1011.16ms




Genome news site uptime

100.00%




API Uptime

100.00%




API Response Time

540.00ms




MY Portal Uptime

100.00%




MY Portal Response Time

1022.75ms




Genome news site uptime

100.00%




API Uptime

100.00%




API Response Time

565.58ms




MY Portal Uptime

100.00%




MY Portal Response Time

960.45ms




Genome news site uptime

100.00%




History (Last 7 days)

Card payment processingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Card transactions


Locations

Primary Data Center




April 9, 2024 1:18PM UTC
[Identified] Dear Client, We're having technical issues that might temporarily affect the card payment processing. We're already working on resolving the problem and will update you shortly. For further updates, please follow the Genome status page.

April 9, 2024 4:07PM UTC
[Resolved] Dear Client, We're happy to share that our partner has confirmed that operations are now back to normal. Following thorough monitoring, services have returned to their usual standard. Thank you for your patience. Best regards, Genome team
Card issuing processingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Cards ordering and delivery


Locations

Primary Data Center




April 9, 2024 2:07PM UTC
[Identified] Dear Client, We're having technical issues that might temporarily affect the card issuing processing. We're already working on resolving the problem and will update you shortly. For further updates, please follow the Genome status page.

April 9, 2024 4:06PM UTC
[Resolved] Dear Client, We're happy to share that our partner has confirmed that operations are now back to normal. Following thorough monitoring, services have returned to their usual standard. Thank you for your patience. Best regards, Genome team