All Systems Operational

Updated a few seconds ago

Welcome to Genome system status! If you have any questions or need an assistance, please contact us at support@genome.eu

My Genome portal




Operational

Bank Transfer




Operational

Reports and Statistics




Operational

Notification Service




Operational

PSD2 Dedicated interface




Operational

Gateway API




Operational

Core




Operational

genome.eu corp site




Operational

Card transactions




Operational

Cards ordering and delivery




Operational

Metrics

API Uptime

100.00%




API Response Time

579.21ms




MY Portal Uptime

100.00%




MY Portal Response Time

867.33ms




Genome news site uptime

100.00%




API Uptime

100.00%




API Response Time

500.00ms




MY Portal Uptime

100.00%




MY Portal Response Time

961.00ms




Genome news site uptime

100.00%




API Uptime

100.00%




API Response Time

488.84ms




MY Portal Uptime

100.00%




MY Portal Response Time

992.13ms




Genome news site uptime

100.00%




History (Last 7 days)

Card processing partial disruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

My Genome portal, Bank Transfer, Reports and Statistics, Notification Service, PSD2 Dedicated interface, Gateway API, Core, genome.eu corp site, Card transactions, Cards ordering and delivery


Locations

Primary Data Center



September 20, 2023 1:26PM UTC
[Investigating] Dear Customer, we're having technical difficulties that might temporarily affect the card processing on your website. We’re already working on it and will update you shortly with the results.

September 20, 2023 1:29PM UTC
[Investigating] Dear Customer, we're having technical difficulties that might temporarily affect the card processing on your website. We’re already working on it and will update you shortly with the results.

September 20, 2023 1:51PM UTC
[Resolved] Dear Customer, the issue was successfully resolved, all Genome services are now performing at full capacity, and we are continuing the close monitoring.